Frequently Asked Questions
+Are your products safe for children?
Yes all our products are safe for children.
+Do you use any mineral oil, sulphates etc?
No. Our products are natural and never have mineral oil, sulphates, parabens, silicones, any industrial fillers or chemicals. [Check out some of the key ingredients we use]
+Can your products help me transition?
Yes! Our products have helped people all around the world transition from relaxed to natural.
+Do you have anything to help me grow back my hair (line)?
Ettenio offers solution to every hair concern you have. If you want to re-grow your hair. [Shop Hair Repair & Growth]
+My skin dries out easily. Do you have anything for that?
Yes we do! [Check out our Bath & Body Care solutions]
+I want to start using your products, but I don’t know where to start. Help me!
No problem. Visit our Regimen solutions to get all the information you need to start using Ettenio in the best way possible.
+How should I store Ettenio's products?
All of Ettenio’s products should be carefully stored in a cool place and be protected from direct sunlight.
+How do I purchase your product?
You can find a physical store or shop online. [Click here]
+How do I know my ORDER STATUS?
All orders are processed on Mondays through Fridays and in the order in which they are received. If you have questions or concerns about your order, please Email: [email protected] or [email protected] or call us at (876) 625-1296. We would be delighted to assist you.
+What type of payments do you accept?
Ettenio currently accepts payments for products via the following payment methods: All Major credit and debit cards and US currencies. Online payments are processed via PayPal. If you have any questions in regards to our customer care policies please address them to:
C/O Botanical Creations
43 Main Street, Mandeville, Manchester
Phone (876) 625-1296
Email: [email protected] / [email protected]